Privacy Policy

Privacy Policy
Colestzen respects your privacy and takes reasonable steps to protect the information you provide when visiting or using this website. This Privacy Policy explains what information may be collected, how it may be used, and the measures taken to handle it responsibly.

By accessing or using the Colestzen website, you acknowledge the practices described in this Privacy Policy. We recommend reviewing this page from time to time because our privacy practices may change as the website, services, or applicable requirements develop.

Interpretation and Definitions
Interpretation
Certain terms used in this Privacy Policy have specific meanings. These meanings apply regardless of whether the relevant term is used in singular or plural form.

Definitions
Company refers to Colestzen.

Cookies are small data files that may be stored on your device to remember preferences, understand website usage, and support website functionality.

Country refers to the United States.

Personal Data means information that can identify or reasonably be associated with an individual.

Service refers to the Colestzen website and related online services.

You means the person accessing or using the Service.

Information We Collect
Personal Information
Depending on how you interact with the website, we may receive information such as your name, email address, billing or shipping details, contact information, and other details needed to process an order or respond to an inquiry.

Information may also be provided voluntarily when you contact customer support, submit a form, request information, or otherwise communicate with us through available website features.

Usage Information
Certain technical information may be collected automatically when you visit the website. This can include your browser type, device type, IP address, pages visited, approximate browsing activity, referring page, access times, and other technical information used to understand website performance.

Cookies and Similar Technologies
Colestzen may use cookies and similar technologies to help the website function properly, remember selected preferences, understand visitor activity, measure traffic, and improve the overall browsing experience.

You may be able to manage or disable cookies through your browser settings. Some website features may not work as intended if certain cookies are disabled.

How We Use Your Information
To process and manage purchases and related requests
To respond to customer questions and provide support
To maintain and improve website functionality
To understand website traffic and visitor interactions
To help protect the website against fraud, misuse, and security threats
To communicate information related to orders, services, or important website updates
To meet applicable legal, regulatory, or administrative requirements
Information Sharing
Colestzen does not sell or rent personal information for third-party marketing purposes. Information may be provided to trusted companies or service providers when necessary to operate the website, process payments, fulfill orders, provide customer support, perform analytics, maintain security, or meet legal obligations.

Service providers receiving information are expected to handle it according to the purpose for which it was provided and applicable requirements.

Data Security
Reasonable administrative, technical, and organizational measures may be used to help protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention
Personal information may be retained for as long as reasonably necessary to provide services, complete transactions, maintain business records, resolve disputes, meet legal requirements, and enforce applicable agreements.

The length of time information is retained may depend on the type of information and the reason it was collected.

Third-Party Services
The website may use or link to third-party services such as payment providers, shipping partners, analytics platforms, advertising services, or external websites. These third parties may collect or process information according to their own privacy practices.

Colestzen does not control the privacy policies or security practices of independent third-party services. Visitors should review the privacy notices provided by those services before submitting personal information.

Your Privacy Rights
Depending on where you live and which privacy laws apply, you may have certain rights concerning your personal information. These may include requesting access to information, asking for corrections, requesting deletion, or asking about how information is processed.

If you would like to make a privacy-related request, please contact us using the contact information provided below. We may need to verify your identity before completing certain requests.

Children's Privacy
The Colestzen website is intended for adults and is not directed toward individuals under 18 years of age. We do not knowingly seek to collect personal information from children. If we become aware that personal information belonging to a child has been collected unintentionally, reasonable steps may be taken to remove it.

International Data Transfers
Depending on the services used to operate the website, personal information may be processed or stored in a location outside your state, province, or country. Privacy and data protection requirements in those locations may differ from those where you live.

Where required, applicable safeguards will be considered for the handling or transfer of personal information.

Changes to This Privacy Policy
This Privacy Policy may be revised when our website, services, technology, business practices, or legal requirements change. Any updated version will be published on this page with the revised information.

We encourage visitors to review this page periodically to remain informed about how personal information is handled.

Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Email: support@colestzean.com